Privacy Policy
INTRODUCTION
Anviii Solutions respects the privacy of individuals who deal with us thru our business activity. This privacy policy deals with how Anviii Solutions manages any personal information collected by us. We are committed to protecting the personal information that we hold about you, in accordance with the Australian Privacy Principles.
Our website may contain links to third party websites. We are not responsible for the privacy policies of any third-party websites. We recommend that you review the privacy policy of each website you visit.
Personal information is data or an opinion that identifies an individual. Examples of Personal Information we would collect includes: names, addresses, email addresses, and phone details.
COLLECTING PERSONAL INFORMATION
In normal circumstances, we collect personal information directly from you, when you contact or deal with us. We also collect personal information from third parties.
The primary purpose is to offer and provide our clients with our services, updated information, sales and marketing acivities. We may also use your personal information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us.
The type of personal information we may collect would include:
- Name, mailing or street address details
- phone details
- email address
- profession, occupation, or job title
- details of the products and services you have purchased from us
- additional information necessary to deliver those products and services
- responding to your enquiries
- any additional information that you may request to us directly
- information you may provide to us through our customer surveys or visitation by our representatives from time to time.
SENSITIVE INFORMATION
Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual’s racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.
Sensitive information will be used by us only:
• For the primary purpose for which it was obtained
• For a secondary purpose that is directly related to the primary purpose
- With your consent; or where required or authorised by law.
MAKING A PRIVACY COMPLAINT.
- If you have a complaint about the way we hold or use your personal information, please contact us thru email or phone, stating your concern, and how you would like your complaint resolved. We will investigate the complaint and respond to you with our findings and our proposed action. In the event you are dissatisfied with the outcome of the complaint of the investigation, you may refer your complaint to the Office of the Australian Information Commissioner.
- You may access your personal information by contacting us.
- If at any time you believe that any personal information of yours that we hold is incorrect, please contact us and advise us with the correct information, and we will amend our records.
ACCESS TO YOUR PERSONAL INFORMATION
At any time required, you may access the personal information related to you we have on file, and to update and/or correct it, subject to certain exceptions. If you wish to access your personal information, please contact us in writing.
It is important to us that your personal information is up to date. We will take all reasonable steps to make sure that your personal information is accurate and complete. If you find that the information we have is not current or is inaccurate, please advise us quickly so we can update our records and ensure we can continue to provide accurate information and quality service.
In order to protect your personal information, we may require identification from you before releasing the requested information.
POLICY CHANGES
We may update our policy from time to time, this will be available on our website.